FIRM PUBLICATIONS - Liability Exposure
NOVEMBER 17, 1994
LIABILITY EXPOSURE OF OWNERS AND OPERATORS
OF MALLS, RETAIL ESTABLISHMENTS AND
COMMERCIAL ENTERPRISES
PREPARED BY
LAW OFFICES OF
SAUNDERS & SCHMIELER
(c) 1994 Saunders & Schmieler
8737 Colesville Road, Suite L-201
Silver Spring, Maryland 20910
(301) 588-7717
Suite 700, North Building
601 Pennsylvania Avenue, N.W.
Washington, D.C. 20004
Suite 2700, Legg Mason Building
111 South Calvert Street
Baltimore, Maryland 21202
3132 N. 10th Street
Arlington, Virginia 22201
4900 Cutshaw Avenue
Richmond, Virginia 23230
LIABILITY EXPOSURE OF OWNERS & OPERATORS OF
MALLS, RETAIL ESTABLISHMENTS & COMMERCIAL ENTERPRISES
I. OVERVIEW OF THE DEVELOPMENT OF THE APPLICABLE LAW
A. Negligence - Reasonable man standard. A theory of liability predicated
upon fault.
The most fundamental concept of American Jurisprudence is the principle of
liability founded on fault. It is a concept deeply imbedded in the heritage
and precedent of the law and is the cornerstone of all liability predicated
upon negligence.
In order to validly state a cause of action sounding in negligence, four
elements must co-exist:
1. A duty owed to another;
2.A breach of that duty;
3. Damages or injury;
4. A causal connection between the breach and the injury and damages.[1]
Liability founded on negligence therefore depends primarily upon the existence
of:
1. A legally recognized duty; and
2. A breach of that duty.
The basic concept of negligence is therefore liability premised upon a fault
basis of liability, i.e., a duty and breach thereof. This basic fault
concept is the gravamen of all tort liability based upon negligence.
Such a concept, i.e., liability predicated upon fault, is submitted to
be a fundamentally fair concept. While the basic concept of liability
predicated on fault is fundamentally fair, why then are the results of the
application of the concept by the modern day jurisprudence system seen as
largely unfair by the public? The answer to the question lies in the basis
premise itself, duty and breach of duty in that the Courts have defined
tort duty in a manner which is not co-extensive with a moral
duty.
In the case of the Village of Cross-Keys v. U.S. Gypsum, 315 Md. 741,
751, 556 A.2d 1126 (1989), the Maryland Court of Appeals stated that:
- A tort duty... is an expression of the sum total of those considerations of
policy which lead the law to say that the Plaintiff is entitled to protection,
and that a tort duty is not necessarily co-extensive with a moral duty.
The Court further stated:-
Among the factors to be considered in determining whether tort duty should
be recognized are:
(1) The foreseeability of harm to the Plaintiff;
(2) The degree of certainty that Plaintiff suffered injury;
(3) The closeness of the connection between the Defendants conduct
and the injury suffered;
(4) The moral blame attached to the Defendants conduct ;
(5) The policy of preventing future harm;
(6) The extent of the burden of the Defendant;
(7) The consequences to the community of imposing a duty to exercise care
with resulting liability for a breach;
(8) The availability, cost and prevalence of insurance for the risk
involved.[2]
While the basic concept of negligence predicated on fault is a fundamentally
fair concept, the incongruous and logically inconsistent application of the
concept together with social engineering and legislation by the Court system,
has resulted in the basic unfairness of the law of negligence as it exists and
as it is applied today by the American judicial system. In the present day
litigation of a premises liability case, as a general rule questions of whether
or not an owner breached his duty of care to invitees and whether an invitee
exercised reasonable care for his or her own safety are normally determined to
be jury questions except in rare instances and undisputed cases where
reasonable minds cannot differ as to the conclusion to be reached.
This tendency to present cases to a jury for a liability determination
rather than a judicial determination has the effect of expanding liability and
the associated risks of liability in an ever increasing fashion rather than
confining liability to an established standard which the law defines as
constituting a clearly defined duty and breach thereof. It injects uncertainty
in the law in an area where a clearly defined standard of care would not only
assist owners/occupiers in establishing reasonable maintenance and operational
policies and procedures but also obviate needless litigation. It breeds
uncertainty in an area of the law which cries out for certainty.
- B. Premises Liability
The field of premises liability is an enormous one involving a myriad
of cases. It is also a significant area of tort law. At one time, in the
earlier part of the twentieth century, premises liability cases were ordinary
run of the mill and largely nuisance type cases
disposed of by small settlements. Those cases proceeding to trial resulted in
mainly defense verdicts. They were aptly described as a defense
attorneys dream. Such is no longer the case. Premises liability
cases today often involve sizeable verdicts and judgments and are a factor to
be reckoned with in assessing liability risk exposure.
The liability of owners/occupiers of real property to an individual injured on
their property is dependent upon the standard of care owed to the individual.
That standard of care differs in that Maryland Courts have adhered to the
position that the standard of care owed by an owner/occupier depends upon the
status of the Plaintiff as a trespasser, licensee or invitee.
An invitee is one invited or permitted to enter or remain upon
anothers property for purposes connected with or related to the
owners business. The owner must use reasonable and ordinary care to keep
his premises safe for the invitee and to protect the invitee and to protect the
invitee from injury caused by an unreasonable risk which the invitee, by
exercising care for his own safety, will not discover.
A licensee is one privileged by virtue of proper consent to enter for
his own purpose or convenience onto anothers property. A licensee takes
the property as he finds it and like the trespasser is owed no duty by the
owner of whatsoever except that he may not be willfully or wantonly injured or
entrapped by the owner once his presence is known.
It is the duty to the business invitee owned by an owner-occupier of property
which governs the liability of the owners and operators of malls, retail
establishments and commercial properties.
It is an axiomatic legal principle as reflected in nearly every Maryland
premises liability case that mere ownership or occupation such as a building
does not render the owner/operator liable for injuries sustained by third
parties as the owner/occupier is not an insurer of such persons. The duty of
an owner/operator is to use reasonable and ordinary care to keep the premises
safe. It is also a fundamental principle of law that the mere existence of a
defective condition or danger in a store or public place of business, does not,
as a matter of law render the proprietor liable for injury caused by the
defective condition unless the proprietor knew or in the exercise of reasonable
care ought to have known of the defect, i.e., the owner/occupant of the
premises must have actual knowledge or constructive notice of the defect and
have either failed to remedy the defect or defective condition or warn third
parties of the existence of the dangerous condition in order to impose
liability on the owner/occupier of business premises.
Generally, a presumption of negligence on the part of an owner or lessee does
not arise merely by showing that an injury has been sustained by a person
rightfully on the premises as the owner is not the insurer of safety of such
persons.
The owner or occupant of premises is liable to a person injured on the
premises when the perilous instrumentality or dangerous condition is known to
the owner or occupant and not known to person injured
- C. The Collateral Development of Liability Without Fault - Strict Liability
in Tort
In the past forty (40) years, separate and apart from the developing law of
negligence, the concept of liability without fault, i.e., strict liability in
tort developed, principally in the area of products liability which imposed
liability on product manufacturers even in those instances where there was no
negligence under the public policy theory that public policy demanded that
responsibility be fixed wherever it will most effectively reduce the hazards to
life and health inherent in defective products that reach the marketplace. The
theory underpinning strict liability is that the product manufacturer is more
able to bear the risk of loss by protecting itself with insurance coverage than
an injured party.
Strict liability imputes liability on the commercial supplier of
unreasonably dangerous products without the need to show any
negligence on the part of the defendant. The general rule is stated in
Restatement of Torts 2d, section 402A.
(1) One who sells any product in a defective condition unreasonably
dangerous to the user or consumer or to his physical property is subject to
liability for physical harm thereby caused to the ultimate user or consumer, or
to his property, if
(a) The seller is engaged in the business selling such a product, and
(b) It is expected to and does reach the user or consumer without
substantial change in the condition in which it is sold.
(2) The rule stated in Subsection (1) applies although
(a) The seller has exercised all possible care in the preparation and sale
of his product, and
(b) The user or consumer has not bought the product from or entered into any
contractual relation with the Seller.
Strict liability is also imposed for inherently dangerous activity as well as
in certain legislative enactments inclusive of:
1. ADA (Americans With Disabilities Act);
2. OSHA (Occupational Safety and Hazard Act); and
3. CERCLA (Comprehensive Environment Response, Compensation and
Liability Act of 1980).
As a consequence of the development of the concept of strict liability in
tort, i.e. liability without fault, the public perception which exists in
today's society is that if a person is injured then someone else is responsible
for the injury. The end result of such a concept as well as the development of
the law of premises liability so as to impose greater duties on the owners and
occupiers of property is a tremendous liability exposure from the risk
management standpoint on the part of the owners and operators of malls, retail
establishments and commercial enterprises.
II. HISTORICAL BASIS - PREMISES LIABILITY/BUSINESS PREMISES
- A. Tort Liability of Mail Owners and Operators, Retail Establishments and Commercial Enterprises
At the time that the traditional principles of tort liability applied to the
liability vel non of business establishments, i.e. liability predicated upon
fault, for instance in the area of premises liability, small, medium and large
business and retail establishments operated on Main Street America where clear
demarcations existed between public services provided by municipal governments
and service provided to members of the public invited on to private business
premises. The law reflected the respective legal responsibilities of the
public bodies and private enterprise to third parties and was rather routinely
and consistently applied. The law also clearly reflected the liability of the
owner/operator of businesses to the business invitee.
As increased crime in the inter-cities occurred and a migration to the suburbs
resulted as a consequence partly of the crime in the inter-cities as well as
the goal of the "American dream" of owning a home in the "burbs", the modern
phenomenon of the shopping mall emerged. With the emergence of the mall and
large retail establishments and commercial enterprises, came the congestion,
and the presence of enormous numbers of potential and actual shoppers on
premises which are as large as small cities and which share many of their
characteristics. The modern shopping mail has enormous facilities inclusive of
large surrounding parking lots, utilities, inclusive of water supply and
sewerage systems, environmental systems and controls, streets, a myriad of
walkways, public access areas and transportation systems. Most large malls
also furnish police protection . The modern shopping mail is in essence a
quasi city as it has many of the attributes of a municipality. As
patrons of malls, retail establishments and commercial enterprises begin to
seek civil restitution for a myriad of injuries which occur on malls and
commercial property, new vistas in the concept of tort liability have arisen.
Commercial land owners, and in particular, owners and operators of malls and
shopping centers, are confronted with unpredictable areas of law which effect
every facet and manner in which they conduct business and operate the
commercial property which they own.
Ill. EXEMPLARS OF LIABILITY PROBLEMS AND RISK EXPOSURE IN MODERN DAY
AMERICA
Two recent cases exemplify the types of problems and risk exposure of owners
and operators of malls, retail establishments and commercial enterprises.
Case #1: Case of the Injured Penis:
On July 15, 1994, at 4:45 a.m., a 911 call was made by a clerk at the Scottish
Inn in Lakeland, Florida. The clerk reported that Robert Cheuvront, 33, was
trapped in the hotel's swimming pool. The responding police officer stated "as
I approached the man, I could see his pants were down to his knees and his
penis was stuck in the suction hole located in the north side of the swimming
pool." According to the police report, the police officer shut off the pool's
pump before the paramedics arrived but to no avail, Cheuvront's penis remained
stuck. It appeared that it had become swollen by the battering it had received
before the pump was turned off and could not be extricated from the pool's
suction return line. The paramedics arrived but their efforts to free
Cheuvront from the filtration pipe were futile. They applied lubricant around
the pump fitting in the hopes that Cheuvront would become unstuck. It took
nearly an hour of alternating delicate maneuvering and strenuous pulling
efforts before Cheuvront popped out of the suction pipe. The paramedics
immediately took him to Lakeland Regional Medical Center where he received
treatment for bruised genitalia. Question - Was the Scottish Inn at
fault? The answer of course is no. The law does not suffer fools and the law
does not require an owner/operator of real property or a business enterprise to
protect or warn invitees of all possible hazards. Was the event foreseeable?
Not at all. The Scottish Inn's pool suction pipe was not designed for such
activities as Cheuvront was apparently engaged in. Post a warning sign?
Ridiculous. However, consider this. What if it happens again? Foreseeable?
How about a third time?
Change the facts. How about a twelve year old girl who caught her hair
in the whirl pool suction drain at the Fountainebleau Hilton in Miami Beach.
Her hair became knotted so tightly in the drain cover that she could not free
herself. By the time she was rescued she had been submerged too long and later
died in a Miami area hospital. Was the Fountainebleau Hilton at fault in this
instance? In this instance, a sign near the whirlpool prohibited use by anyone
under the age of sixteen (16). The little girl's hair got caught in the drain
cover. Was that scenario foreseeable? Should the hotel have detected the
hazard and eliminated it? Should it have warned its guests about it?
Assuming arguendo in the Scottish Inn case, the six year old's hair got caught
in the suction hole rather than a man's penis. Would that be foreseeable?
Would the Scottish Inn then be liable? If so, if the Scottish Inn would be
liable for a little girl's hair why not for a man's penis.
The answer to these questions are difficult and there are no easy answers.
The bottom line is that the owner/operator should let common sense be their
guide. A public safety policy should be reasonably adopted and reasonably
implemented based upon a common sense and rational approach. If it is
considered the right thing to do in the common sense approach then in all
eventuality it is the right thing to do in the eyes of the law too.
Case #2: The 2.9 Million Dollar Coffee Case Involving
McDonalds
An eighty-one year old woman scalded by McDonald's coffee was recently awarded
2.9 million dollars. A public opinion survey taken subsequently is squarely on
the side of McDonalds. Polls have shown that a majority of Americans are
outraged at the verdict. Consider the underlying facts. McDonalds' coffee,
according to its Operations and Training Manual, must be brewed at 195 to 205
degrees and held to 180 degrees to 190 degrees for optimum taste. The basic
facts were that Stella Liebeck, the Plaintiff, bought a forty-nine cent cup of
coffee at the drive-in window at an Albuquerque, New Mexico, McDonalds and
while removing the lid to add cream and sugar had spilled it causing third
degree burns of the groin, inner thighs and buttocks. She alleged that the
coffee was "defective because it was too hot." Mrs. Liebeck spent seven (7)
days in the hospital and had considerable skin grafts. The jury were shown
gruesome photographs of the injury and the skin graft. The facts revealed that
McDonalds had seen such injuries many times before. Company documents showed
that in the past decade McDonalds had received at least seven hundred reports
of coffee burns ranging from mild to third degree and had settled claims
arising from scaling injuries for more than Five hundred thousand dollars
($500,000.00). The Plaintiff's lawyer immediately prior to trial offered to
settle for Three hundred thousand dollars ($300,000.00). A mediator judge
recommended that McDonalds settle the case for two hundred twenty-five
thousand dollars ($225,000.00). McDonalds alleged that the Plaintiff was
contributorily negligent by holding the cup between her legs and not removing
her clothing immediately. It also argued that the Plaintiff's age may have
caused her injuries to have been worse because older skin is thinner and more
vulnerable to injury. The testimony of a McDonalds' executive indicated that
McDonalds knew its coffee sometimes caused serious burns, it hadn't consulted
burn experts about it; it had decided not to warn customers about the
possibility of severe burns; and it did not intend to change any of its coffee
policies or procedures. A human factors engineer who testified for McDonalds
told the jury that the number of injuries were statistically insignificant when compared to
the billion cups of coffee McDonalds sells annually. The jury verdict
consisted of One hundred sixty thousand dollars ($160,000.00) in compensatory
damages and the balance in punitive damages.
These two cases represent the types of problems confronted every day with respect to liability claims arising out of commercial enterprises.
IV. GENERAL CONCEPT - NEGLIGENCE/PREMISES LIABILITY NATURE AND TYPES OF
CLAIMS:
Background and Summary of the Law:
It has historically been an accepted principle of negligence law that the mere
existence of a defective condition in a store or public place of business does
not, as a matter of law, render the proprietor liable for an injury caused by
the defective condition unless the proprietor knew, or in the exercise of
reasonable care ought to have known, of the defect. Thus the owner or occupant
of the premises must have actual or constructive notice of the defect in order
to be charged with negligence.
The above-stated rule historically has been applied in cases considering the
liability of the proprietor of a store or other place of business for injuries
suffered by customers in falls caused by the existence of a transitory
condition upon the premises. Thus, where the transitory condition is one which
is traceable to the proprietor's own act, that is, a condition created by the
proprietor or under this authority-or is a condition in connection with which
the proprietor is shown to have taken action, the proprietor is deemed to have
actual notice of the condition and no proof of notice is necessary.
However, where it appears that the transitory condition is traceable to
persons for whom the proprietor is not ordinarily responsible, proof that the
proprietor was negligent in relation to the transitory condition requires a
showing that the proprietor had actual notice thereof, or that the condition
existed for such a length of time that in the exercise of reasonable care the
proprietor should have known of the condition, or in other words, a showing
that the proprietor had constructive notice of the condition. -
1. Injury Caused by Slip and Falls Due to Condition of Floor Surface
A. Floor Surface Cases:
(1) Natural condition, terrazzo, marble;
(2) Floor Covering(s), rugs, carpets, doormats;,
(3) Floor treatments, wax, polish, etc;
(4) Mopping, cleaning, maintenance;
(5) Foreign Substance/Objects;
(6) Uneven Surfaces.
2. Injury Caused by Trip and Falls Due to Site Conditions
A. Stairway Cases:
(1) Tread and Design;
(2) Metal Strip;
(3) Code Violations
(4) Handrails;
(5) Step-down platforms; changes in floor level.
B. Natural Conditions
C. Foreign Objects/debris/litter/foreign substance;
D. Other Adverse Site Conditions Considered Dangerous.
(1) projecting objects;
(2) obstacles.
E. Spilled Objects;
F. Entrance way mats.
3. Injury Caused by Slip and Falls on Snow and Ice
A. Exterior condition of walkways/parking lots;
B. Interior condition - tread in water, snow, mud, etc.
4. Parking Lot Cases
5. Public Access Areas
6. Lighting/illumination
7. Doorways
8. Exterior walkways, ramps, passageways
9. Actual Case Exemplars - Law Practical Results
A. Lake Forest Mall - Dwarf Case:
This case involves a personal injury premises liability claim arising out of
an incident at a large regional shopping mall located in Montgomery County,
where the Plaintiff, a twenty-one year old disabled person suffering from
spondyloepiphyseal dysplasia congetia (SED), a form of dwarfism, was being
pushed by her sister in a wheelchair, when the front wheel(s) hit a crack in
the pavement which in turn tipped over the wheelchair pitching the Plaintiff
forward, alleging causing her severe injury inclusive of a broken vertebra in
the lower spine, necessitating surgical removal of steel rods which had been
permanently hooked to the vertebra in order to correct a pre-existing condition
known as scoliosis. Liability exposure analysis indicated that a jury
question would be presented on the issue of negligence predicated upon the
existence of a crack in the pavement of the surface of the parking lot
immediately adjacent to the handicapped parking space in the lot.
B. Lake Forest - Ice Skating Facility:
The case involved a personal injury premises liability arising out of an
incident which occurred at an ice skating facility at large regional shopping
mall located in Montgomery County, Maryland. The Plaintiff claimed that the
ice was dangerous in that it had been improperly prepared for a Beta Lesson,
which the Plaintiff was then engaged in at the time of the occurrence as a
student. The defense evidence showed that state of the art equipment,
inclusive of a Zamboni Ice Surfacing Machine had been used to prepare the ice
and that the Plaintiff assumed the risk of injury. Liability exposure
analysis resulted in a determination that the case did not present a jury
issue on the issue of liability.
C. Mazza Gallery - Slip and Fall on Terrazzo Floor:
The case presented a personal injury premises liability claim arising out of
an incident which took place at the Mazza Gallery located in Chevy Chase,
Maryland, at which time the Plaintiff, an eighty-seven (87) year-old female
shopper slipped and fell on a terrazzo floor, severely injuring herself. The
Plaintiff claimed that the surface of the floor was dangerous and that the mall
owner failed to warn of a dangerous condition. There was no evidence of a
foreign substance having been spilled on the floor and the Defendant's evidence
revealed that the coefficient of friction measurement met or exceeded all
industry standards. In view of the fact that the defense evidence established
that a dangerous condition was not present, the liability exposure
assessment resulted in a determination that the case did not present a jury
issue on the issue of negligence.
D. Tischer Auto Body - Criminal Acts of Third
Persons:
The case presents a premises liability claim brought by the personal
representatives of a deceased who was the criminal victim who received a
gunshot wound to the head and subsequently died. The deceased was an employee
of the building maintenance company, an independent contractor hired by the
owner. A security firm had been hired by the owner to protect the owner's
property and on the date of the occurrence the security guard reported to work
one-half hour late during which time the assailant gained access to the
interior of the autopark and killed the deceased. The Plaintiff alleged that
the owner owed a duty of due care to provide a secure and safe work environment
for the employees of its independent contractor. It was alleged that at the
time of the killing there was no security guard on duty and that situation
created an abnormally dangerous condition.
The liability exposure analysis resulted in a determination that the
case was not viewed as a case of ultimate liability. A Motion to Dismiss filed
preliminarily as a response to the Complaint was granted by the Circuit Court
for Montgomery County, Maryland.
E. Shoplifting - Malicious Prosecution Case:
The case of the K-Mart Gang: The case presented a case of premises liability
brought by three (3) plaintiffs who were arrested at a K-Mart Store in
Montgomery County. The security personnel observed through the one-way mirrors
at K-Mart and through a false air vent located in the security room, five (5)
people who were dubbed "K-Mart Gang" in the process of a scheme which consisted
of two (2) persons accumulating a large quantity of merchandise as if shopping
and then leaving a cart in a hidden area of the store. A third shopper then
put the merchandise in a large empty baby stroller box and also exited the
store. The remaining two (2) shoplifters were observed shopping with the large
baby stroller box, purchasing a number of smaller items and paying for the
several
items of merchandise they bought in addition to the cost of the baby stroller
and exit the store. The liability exposure analysis revealed it was a
case of no liability notwithstanding the criminal prosecution of the "K-Mart
Gang" was unsuccessful due to the unavailability of a material witness. The
case proceeded to trial before Judge McAuliffe in the Circuit Court for
Montgomery County and resulted in a defense verdict by the jury.
F. Sick Building Case:
The Capitol Plaza Office Building Case: The case presented a personal injury
premises liability claim alleging a "sick building syndrome." Plaintiff
alleged that she was exposed to certain environmental toxins in the air within
the building which caused her to suffer from "dizziness, headaches, fatigue,
brain damage and loss of short-term memory." Plaintiff sustained medical bills
in excess of forty-thousand dollars ($40,000.00) and loss of wages in excess of
one year. Demand was One million dollars ($1,000,000.00). Plaintiff alleged
that the CPOC Building where she was employed had "sick building syndrome."
The defense maintained that there was no existing scientific methodology and/or
guidelines which can be applied to determine the specific cause of "sick
building syndrome" and that the subjective manifestations associated with the
Plaintiff's complaints cannot be scientifically established or associated to the
Capital Plaza Office Complex and that the owner(s) of the building cannot be
subjected to legal liability as no scientific nexus linking the illness to the
building exists and that the Plaintiffs action should be dismissed as no
legal nexus can be established linking the CPOC Building to the Plaintiffs
alleged illness. The defense maintained that buildings aren't sick - people
are. Liability exposure analysis was that it was more likely than not
that the Plaintiff would not be able to establish a prima facia case of
liability at the time of the matter. Summary Judgment was granted on behalf of
the defendant.
G. Hillandale Shopping Center - Nail in the Foot
Case:
The case presented a premises liability claim arising out of the Plaintiff
stepping on a large nail on the premises of Peoples Drug Store located in the
Hillandale Shopping Center in Montgomery County, Maryland. At the time of the
loss, Peoples leased the premises from the owner of the shopping center who
managed it as well and who acted as general contractor for certain repairs that
were necessitated from time to time. Evidence revealed that it was unknown as
a factual matter whether the Plaintiff stepped on the nail in the store or
first noticed that she had a nail in her shoe while she was in the Peoples Drug
Store. Liability exposure analysis revealed that the case was
not determined to be a case of ultimate liability with respect to the
owner/general contractor. A Motion for Summary Judgment was granted on behalf
of the Defendant terminating the litigation.
H. Kimberly Smith - The Tipping Dumpster Case:
The case of Kimberly Smith presented a premises liability claim, which
proceeded to trial and resulted in the largest verdict in the history of Prince
George's County, Maryland, $12,690,002.80 of which $10,965,085.00 constituted
medical expenses reasonably probable to be incurred in the future. Kimberly
Smith was a six year old girl who was injured when a refuse bin on which she
had been swinging tipped over and crushed her, rendering her a paraplegic. The
Plaintiffs' contentions were that the dumpster did not meet ANSI Code
specifications, CPSA Regulations, and that the refuse bin had been improperly
loaded. Under section 11-109 of the Courts and Judicial Proceedings Article
of the Maryland Annotated Code, which was enacted in 1986 as part of the tort
reform movement then prevalent in the State of Maryland, a defendant or the
defendant's insurance carrier can petition the Court to order that all or part
of the future economic damages portion of the award be paid in the form of
annuities or other appropriate financial instruments, or that it be paid in
periodic or other payments consistent with the needs of the Plaintiff, funded
in full by the defendant or the defendant's insurer and equal when paid to the
amount of the future economic damages award. The "annuitization" of this
judgment could permit the defendant's insurance carrier in this case to realize
a savings of in excess of five million dollars ($5,000,000.00) and still
provide for the payment of all medical expenses awarded by the jury, a figure
over the Plaintiff's lifetime as calculated by the Plaintiff's economic expert to
be the staggering figure of $101,723,702.00. This case is still pending on
appeal. The firm of Saunders & Schmieler is appellate counsel retained on
behalf of Chubb Group of Insurance Companies to represent its interests on
appeal issues and in connection with the Petition to Annuitize.
V. LIABILITY FOR THE CRIMINAL ACTS OF THIRD PERSONS
- The Tort Liability of Mail Owners, Retail Establishments and Commercial
Enterprises for the Criminal Conduct of Third Parties
A woman carrying her packages walks across a mall parking lot to her vehicle.
As she approaches her vehicle she is assaulted and robbed by an unidentified
assailant. Such a scenario is all too familiar to the owners and operators of
malls and retail establishments. The shopping mall and large shopping center
is a microcosm of the community in which it is located and reflects many of the
same crime problems. As modern commercial phenomenon known as the shopping
mall has emerged, the same crimes which caused the initial migration from the
city to the suburbs are the ones associated with patron attacks; assault; rape
and murder. As the victims of these crimes begin to receive civil restitution
a new vista in the concept of tort liability presents itself. Commercial land
owners and owners of malls and shopping centers are confronted with
unpredictable areas of potential liability. The general rule in the State of
Maryland is that an owner or occupier of property is under no special duty to
protect another from criminal acts by a third person in the absence of a
statute or a special relationship. The underlying rationale, which also
applies to the liability of landlords, is that the mere ownership of a building
does not render the owner liable for injury sustained by third parties as the
owner is not an insurer of such person. That language appears nearly
universally as a preface to whatever duty the Court ultimately decides may be
applicable in a given instance. The duty is articulated as a duty to use
reasonable and ordinary care and keep the premises safe.
The first case to espouse such a duty in a landlord/tenant situation was the
case of Scott vs. Watson, 278 Md 160, 359 A2d 548, which held that if a
landlord knows or should know of criminal activity against persons or property
in the common areas of his building, he has a duty to take reasonable measures
in view of the existing circumstances and to eliminate the conditions
contributing to the criminal activity. The duty arises primarily from criminal
activities existing on the landlord's premises and not from knowledge of the
general criminal activities in the neighborhood. The Court went on to state
that even if no duty existed to employ the particular level of security
measures which were provided by a landlord in a particular case, improper
performance of voluntary acts of the landlord could, in particular
circumstances, constitute breach of the landlord's duty to use reasonable care
or to keep the premises safe and to protect the tenants from criminal activity
in common areas.
In Tucker v. KFC National Management Co., 689 F.Supp. 560 (D. Md.
1988), Tucker was standing in a restaurant waiting for an order when he became
engaged in a fight with Reeves, another patron. Reeves brandished a knife and
stabbed Tucker. Tucker sued the restaurant alleging that it did not provide an
adequately safe place for business invitees. Specifically, Tucker focused on
the allegation that the restaurant failed to have a security guard on the
premises, and that this failure, in light of prior fights and robberies,
constituted negligence on the part of the restaurant owner. As part of his
claim, Tucker presented expert testimony that a security guard would have
mitigated the injury.
The Tucker court also considered the issue of proximate cause and concluded
that the absence of private security was not the proximate cause of the
Plaintiff's injury. The Tucker court observed: -
[T]hat the absence of private security guard service was not the
proximate cause of plaintiff's injuries ... The incident occurred
spontaneously when the two customers were standing in line waiting
for service. Once the altercation started, it would be sheer
speculation to determine how the security guard would have prevented the
injury; considering the spontaneity and brevity of the incident, he most
likely could not have prevented it. If he were wearing a gun, would he
have used it or would the courts have expected him to have used it? In
the face of an assault, he might have been justified in taking action,
but his failure to do so could not be the cause of the incident.
F. Supp. at 563.
The Tucker court held that no special duty is imposed on storekeepers to
protect their customers and rationalized that: -
[w]here the Court to hold otherwise, every newsstand, drug store, fast food
establishment, gas station and similar establishment would be required to
provide security guard service for its business invitees. The articulation of
a duty so broad and with such extensive consequences rests on the legislation
and will not be imposed judicially. Would one guard be enough? What
procedures would be necessary for the guard to prevent criminal activity?
Could the requirement to have a security force or guard not lead to greater
harm and exposure to business invitees by confrontation? These are not
questions of reasonableness for the jury to decide, but are questions of
duty.
F. Supp. at 564.
In Nigido v. First Nat'l Bank of Baltimore, 264 Md. 702, 288 A.2d 127
(1972), the Court of Appeals considered an action brought against a bank for
injuries sustained in a bank robbery. In this case, the Plaintiff went to the
branch of the Defendant to make a deposit, and while he was there, armed
robbers entered the bank and shot him. The Plaintiff alleged that the bank was
negligent because: The bank's "cameras and other protective devices were not
functioning, "the bank's building was not "properly guarded," the bank "failed
to take proper precautions to guard" its building, and because "in view of the
history of bank robberies" at that location, the robbery was "foreseeable."
Id.
In holding that the Plaintiff failed to state a cause of action, the Court
first determined that the Plaintiff was "an invitee to whom was owed the same
duty a shopkeeper owes his customer, i.e., to use reasonable care for his
protection." Id. at 128. The Court stated the following: -
We see in the declaration not an allegation that the bank's premises, per
se, were unsafe for the purpose for which they were being used, but rather
that the bank was negligent in failing to have its premises "properly guarded"
against "foreseeable" robberies. The allegation that this robbery was
"foreseeable" is supported only by the further allegation that there is a
"history of bank robberies at the said location." But even if it could be said
that the robbery was foreseeable, it does not follow that the shooting of a
customer was foreseeable.
Id. Regarding the allegation that the bank's premises were not
"properly guarded," the Court further held the following: -
If the words "properly guarded" are intended to connote measures designed to
bar the entry of robbers such measures could well turn out to be
counter-productive, in that they might keep out most of the customers as well.
It will be observed that appellants do not allege a total absence of guards or
a complete lack of any precautions. It is the failure to "properly" guard, the
failure to take "proper precautions" to guard upon which they rely. But, in
appellants' declaration, "properly" is but an adverb and "proper" but an
adjective and, as we have said many times, naked adjectival or adverbial words,
phrases or expressions can never take the place of facts. This is not to say
however, that alleging a total absence of guards would have saved the day.
Indeed, it has occurred to us that not providing armed guards might very well
reflect the exercise of sound judgment rather than negligence. If it is the
rationale of the bank that armed guards might provoke gun-play and that it is
better to lose cash than lives, then the total absence of guards would seem to
be justified.
Id. at 128-29.
Maryland law provides that only where a special relationship exists will a
private person owe a duty to another to protect from criminal assaults by third
persons. In Rock vs. Danley, 93 Md App. 411, 633 A2d 485 (1993), a
case involving a breach of promise by an owner and management agent of rental
property to investigate a potential security breach which resulted in an
initial intruder assaulting a tenant, the Maryland Court of Special Appeals
articulated the "assumed duty" theory of liability in holding
that "a person who volunteers or agrees to do something to
protect another even though there was no preexisting duty to protect,
must exercise reasonable care in doing what was volunteered or
agreed to be done."
The case was predicated upon the good samaritan doctrine which the
Court indicated has been an integral part of the tort law of Maryland.
The case of Rock v. Danley, supra, is problematic in that in theory it
imposes potential liability on the part of an owner/occupier of malls, retail
establishments and commercial enterprises for improperly providing mall
security even though they had no duty to do so in the first instance.
In Southland Corporation v. Griffith, 332 Md 704, 633 A2d 84, (1993),
the Maryland Court of Appeals held that an owner of a retail establishment has
a legal duty to come to the assistance of an endangered business
visitor on the premise if there is no risk of harm to the proprietor or
its employees. The Court adopted section 314A of the Restatement of Torts
Second and embraced the proposition that an employee of a business has a legal
duty to take affirmative action for the aid or protection of a business invitee
who is in danger while on the businesses premises provided that the employee
has knowledge of the injured invitee and the employee is not in the path of
danger.[3]
Assumption of Duty
The duty to protect others is set forth in Restatement of Torts 2d,
section 314 and states: -
The fact that the actor realizes or should realize that action on his part
is necessary for anothers aid or protection does not of itself impose
upon him a duty to take such action.
Unless there is some factor[4] creating a
duty, an actor has no responsibility to protect another.-
There is rarely an absolute duty to secure the others
protection.[5]
However, once a party voluntarily renders assistance or protection to another,
they have assumed a duty. Once a duty arises or once a duty is assumed a
standard of care is imposed. This standard is found in the Restatement of
Torts 2d, section 323, -
One who undertakes, gratuitously or for consideration, to render services to
another which he should recognize as necessary for the protection of the
others person or things, is subject to liability to the other for
physical harm resulting from his failure to exercise reasonable care to perform
his undertaking, if
(a) his failure to exercise such care increases the risk of harm, or
(b) the harm is suffered because of the others reliance upon the
undertaking.
The theory of voluntary assumption of duty also applies to third parties.
This position is stated in Restatement of Torts 2ds, section 324A, which
states as follows: -
One who undertakes, gratuitously or for consideration to render services to
another which he should recognize as necessary for the protection of a third
person or this things, is subject to liability to the third person for physical
harm resulting from his failure to exercise reasonable care to protect his
undertaking, if
(a) his failure to exercise reasonable care increases the risk of such harm,
or
(b) he has undertaken to perform a duty owed by the other to the third
person, or
(c) the harm is suffered because of reliance of the other or the third
person upon the undertaking.
Accordingly, in the State of Maryland the owner/occupiers duty to
protect against third party criminal activity under the existent Maryland law
is that such an owner/occupier has a duty to exercise reasonable care for the
safety of tenant and/or business invitees. If an owner/occupier knows or by
the exercise of ordinary care should know criminal activity against person or
property has occurred on the owner/occupiers property, the owner/occupier
has a duty to take reasonable measures to protect tenants against these
criminal activities.
In determining whether the measures taken by the owner/occupier were
sufficient, the owner/occupiers acts can be measured only by the criminal
activities occurring on the owner/occupiers property and of which the
owner/occupier knew or should have known and not by those criminal activities
occurring generally in the surrounding neighborhood. An owner/occupier has no
duty to protect invitees against criminal activity occurring on the public
streets. Buck v. Acme Mkts., Inc., 53 Md App 151, 456 A2d 47 (1982).
The difficulty with the modern day rule as it applies to liability of an
owner/occupier for the failure to protect against third party criminal activity
is that liability vel non of the owner/occupier in accordance with established
authority of premises liability law, depends upon foreseeability. In
todays climate everyone can foresee the commission of crime virtually
anywhere and at anytime. The law as it presently is enunciated breeds
uncertainty as to when the duty to furnish police protection arises, as well as
what measures adequately discharge any such duty. Furthermore, requiring a
business property owner to supply enough guards to prevent crime puts the owner
in the position of an insurer which is also contrary to the common law and the
established law of premises liability in the State of Maryland.
The modern day law of premises liability, as it is being applied, puts the
mall owner/operator on the horns of a dilemma. Liability for the criminal acts
of third persons is predicated currently on the concept of foreseeability.
This is so under the traditional concept of premises liability and sound legal
precedent. Premises liability is thus established on the owner/operator of
malls and commercial facilities, but it has absolutely nothing to do with a
natural or artificial condition of the premises, but rather a public safety
function, i.e. protecting business invitees from the criminal acts of third
parties.
It is suggested that such a duty cannot be predicated logically on
foreseeability, otherwise liability of the owner/operator is strict
liability in tort as it is axiomatic that criminal activity is
foreseeable at any time and at any place to any person.
Consider the practical consequences of establishing liability of mall owners
and operators to protect invitees from the criminal acts of third parties.
Such a liability is non-existent when it comes to public authority. Is the
liability of mall owners/operators which is greater than public authorities a
fair concept under the law? It is submitted that such a concept results in the
breakdown of the traditional negligence concept of negligence predicated upon
fault and is the advent of strict liability in tort on the part of mall owners
for the criminal conduct of third parties.
At the present time there is no reported case in the State of Maryland that
clearly answers the question of liability of the owners of malls, retail
establishments and commercial enterprises to protect against third party
criminal activity insofar as establishing a duty to protect its patrons.
However, Maryland has adopted sections of the Restatement of Torts Second in
enunciating premises liability duties, i.e. section 314A of the Restatement
was specifically adopted in Southland Corporation v. Griffith,
supra. However, another section, namely section 344 contravenes the long
existing Maryland law and general rule that a business property owner has no
duty to protect their patrons. section 344 states that an owner/occupier
of property who holds it open for business purposes is liable for physical harm
to patrons caused by accidental, negligent or intentional harmful acts
of third persons by the failure of the owner/occupier to exercise reasonable
care to discover that such acts are being done or are likely to be done or give
a warning adequate to enable the visitor/business invitee to avoid harm or
otherwise protect them against it .[6] In
comment f to section 344, it is observed that since the possessor is not an
insurer of the visitor's safety, ordinarily he is under no duty to exercise any
care until he knows or has reason to know that the acts of the third persons
are occurring, or are about to occur. However, the Comment points out, the
possessor may know or have reason to know from past experience that there is a
likelihood of conduct on the part of third persons in general which is likely
to endanger the safety of the visitor, even though he has no reason to expect
it on the part of any particular individual. Comment goes on to state that if
the place or character of the business, or past experience is such that the
possessor should reasonable anticipate careless or criminal conduct on the part
of third persons, either generally or at some particular time, he may be under
a duty to take precautions against it and to provide a reasonably sufficient
number of employees to afford a reasonable protection.
The bottom line to owners and occupiers of malls, retail establishments and
commercial enterprises is to expect the unexpected. Under the current
existing law, negligence can be established for failing to provide security to
protect invitees from the criminal conduct of third parties and may also be
established by the failure to prevent crime by means of a security force as a
consequence of the improper provision of security or the failure of the
security force to prevent crime.
Simply stated, the current Maryland law is one of "you're damned if you
don't and you're damned if you do." Such is the concept of liability for
the criminal acts of third persons predicated upon a "negligence standard." In
each and every case that a jury issue is presented, liability is a
distinct possibility.
The bottom line and end result is that a clearly enunciated legal standard
should be adopted in the State of Maryland and strictly enforced by the Courts
in order that liability vel non can be established as a matter of law.
Since the original publication of this material, a more recent opinion
authored by Judge Chasanow of the Unites States District Court of the District
of Maryland on July 31, 1995, serves as a significant limitation on premises
liability in the State of Maryland predicated upon the criminal acts of third
persons. In the Kay Jewelers, et al. ats Bias case, the owner of the
mall, (Equity Property Management Corp.) a business owner, (Kay Jewelers), and
the mall security company, (IPC International Corporation) all were sued by the
survivors of Jay Stanley Bias, Jr., [7] who
was killed as a consequence of a criminal act of a third person while both the
assailant and the victim were exiting the mall after an altercation had
occurred.
The significance of the decision is that Judge Chasanow relied upon two (2)
earlier Maryland cases, namely, Tucker v. KFC Natl. Management
Co., 689 F. Supp. 560, 563 (D. Md. 1988) an opinion written by Judge
Neimeyer and Nigido v. First Natl. Bank of Baltimore, 264 Md. 702,
704, 288 A.2d 127 (1972), in making the rulings denying the liability of all
three (3) defendants. The Court stated that Maryland Law is clear that in most
circumstances there is no special relationship between a store keeper and its
invitee to protect them from the random criminal acts of third parties.
The case is deemed significant in the Judge Chasanow relied heavily upon the
Doctrine of Proximate Causation in denying liability against all three (3)
defendants. Of particular import is the Courts language which indicated
that generally a landowner will not be held liable to its invitees for
the random criminal acts of a third party, even if the
negligence provided the criminal with the opportunity to perform a crime,
because the particular criminal act is not foreseeable. The Court cited
Giant Food, Inc. v. Mitchell, 334 Md. 633, 640 A.2d 1134 (1994).
Finally, liability was determined in favor of the security company on the
grounds that while there was evidence of a contractual responsibility (an
existence of a duty) the evidence was insufficient to establish liability
predicated upon the random criminal act of the criminal assailant and the
failure of the Plaintiff to prove that the negligence , vel non
of the security company was the proximate cause of the occurrence. The Court
indicated that the evidence did not rise above speculation and
conjecture.
The Bias case is viewed as the most significant case decided on Maryland Law
to be decided in the last decade on the issue of the liability exposure of the
owners and operators of Malls, retail establishments and commercial
enterprises. It represents a significant decision which imposes a definitive
limitation on the expanding liability exposure which has directly resulted from
the failure of the Judicial system to impose strict evidentiary and legal
standards in this area of premises liability.
VI. MANAGEMENT VIS A VIS OWNER/OPERATOR LIABILITY AND LIABILITY FOR
THE ACTS OF THIRD PARTY CONTRACTORS
In Maryland, the general rule is that an employer of an independent contractor
is not liable for the negligence of the contractor or its employees. However,
the general rule has been subsumed by a number of common law exceptions to the
non-liability for the acts of independent contractors. The exceptions fall
into three (3) broad categories:
(1) Negligence of the employer in selecting, instructing or supervising the
contractor;
(2) Non-delegable duties of the employer arising out of some relationship
towards the public or the particular Plaintiff; and
(3) Work which is specifically peculiarly or inherently dangerous.
In this regard, Maryland has adopted the Restatement of Torts Second.
In the case of Rowley vs. The City of Baltimore, 305 Md 456, 505 A2d
494 (1986), the Court of Appeals held that while the City of Baltimore had a
non-delegable duty to maintain the convention center in a reasonably safe
condition, it was not liable for injuries suffered by a security guard where
the independent contractor was obligated to perform all routine maintenance and
repairs at the convention center and evidence permitted finding that the
assailant gained entrance to the building through the door the independent
contractor knew was defective. The Court held that the City, as a landowner,
was not liable to a security guard for failure of the independent contractor to
perform the work that it had contracted to do, i.e. maintenance and repair for
the convention center. The Court held, however, that as to members of the
general public and adjacent landowners, the duty remains a non-delegable duty
providing for liability on behalf of the landowner, in this case the City of
Baltimore. The Court further indicated that the usual concepts of duty owed by
a landowner - employer to an independent contractor and his employees to
maintain in a reasonably safe condition the land upon which they work or over
which they may be invited to travel to reach their work, remains intact. The
Court indicated that an employee of an independent contractor injured on the
employers premises by reason of a latent defect (known to the employer,
but not to the contractor or his employee) which existed when the work began,
has recourse against the employer. Similarly, the Court added, an employee of
an independent contractor invited to cross land of the employer to reach a work
place thereon, may recover from the employer for injuries resulting from the
defective condition of the premises within the employer's control and not
within the duties of the contractor to repair.
VII. TENANT LIABILITY
Under the clearly defined Maryland law, when an owner of real property leases
premises to another and the lessee has full and exclusive control of the
premises, the owner, as a matter of law, cannot be held liable for any injuries
sustained by a third party invitee on the leased premises. Under the Maryland
law, when land and/or premises are leased to a tenant, the law of property
regards the lease as equivalent to a sale of the premises for a term.
Henley vs. Prince George's County, 305 Md 320, 503 A2d 1333 (1986).
Under the Henley Case, the Court indicated that the lessee acquires an
estate in the land and becomes for the time being both owner and occupier,
subject to all of the responsibilities of one in possession to those who enter
upon the land and those outside of its boundaries. Thus, in connection with
tort liability of mall owners, retail establishments and commercial
enterprises, under the traditional concept of tort liability the mall owner
would not be responsible for any negligent act which took place totally on
leased premises as opposed to the common areas. However, in view of the nature
of the modern day mall, it is anticipated that a judicial exception will be
carved out in view of the control over the premises exercised by mall owners
with regard to security matters. It is noted, however, no such judicially
recognized exception has been applied by the Maryland Courts.
VIII. INDEMNIFICATION AND HOLD HARMLESS PROVISIONS
The general rule in Maryland, with respect to indemnification is that in the
absence of any agreement, the Court will apply an "active/passive" analysis.
Under this analysis, a party is only entitled to indemnification from a
co-tortfeasor where a parties wrongdoing is found to be passive, or secondary
to those of the primary wrongdoer. Thus, the court will apply a balancing test
to determine if one wrongdoer is more at fault than the other. If such is the
case the primary wrongdoer may have to indemnify the secondary wrongdoer.
The Maryland Courts have held that parties may reach express agreements
providing for indemnification, however, this general rule is subject to several
important limitations.
The first limitation is the rather clear-cut rule that a contract of
indemnification will not be construed to indemnify a party against its own
negligence unless the intention to do so is expressed in those very words or
other unequivacable terms.
IX. RECOMMENDATIONS OF STEPS TO REDUCE LIABILITY EXPOSURE
In view of the existent Maryland law and the vigorous duties which have been
ascribed to the owners/occupiers of commercial property, the following
recommendations are made in order to reduce liability exposure:
(1) All owners and operators should establish and implement a reasonable
standard of care with respect to the premises. The standard of care should
encompass all areas of potential liability and be predicated on a common sense
establishment of duty associated with the care and maintenance of the premises.
In recognition of the duty to use reasonable and ordinary care of the premises,
each business entity or facility should establish and develop a reasonable
standard of care suited to the nature of the premises. Furthermore, it is
recommended that the owners of malls, retail establishments and commercial
enterprises, join together in order to establish a uniform standard of care
for the maintenance of premises, i.e. the creation of an industry
standard;
(2) The owners and operators of malls, retaiI establishments and commercial
enterprise, as an industry should set the standard of care applicable generally
otherwise a court or jury will do so. Not only are Courts and juries
ill-equipped to do so but the results are incongruous in that different yard
sticks are used to measure liability on a case by case basis rather than a
singular standard set by industry predicated upon a reasonable standard of
care;
(3) A management decision should be made to establish and implement
the recommended standard of care;
(4) The reasonable standard of care should be established by utilizing a
negligence standard predicated upon the fault concept imbedded in the
traditional law of premises liability related to the condition of the
premises;
(5) A common sense approach should be taken in connection with all risk
management decisions. The number one rule should be let common sense be your
guide;
(6) Customer assistance efforts, as well as first aid matters should be
bifurcated and kept separate an distinct from claims handling and reporting;
(7) A proper reporting or claims handling procedure is to obtain the customer's
complaints and version of the occurrence and to record and accurately report it
as such;
(8) Security should obtain all available information inclusive of a complete
description of the customer and the customer's account of the incident, as well
as all existing site conditions in order to document the condition of the
premises at the time of the alleged occurrence;
(9) Identify and locate all eyewitnesses to all or part of the occurrence and
any part thereof. This information should include full names, addresses and
all available information inclusive of witness statements if possible;
(10) A determination of the condition of the premises on the date, time and
place of the occurrence, as well as the names and addresses of all witnesses
thereto should be obtained and recorded as part of the reporting or claims
handling process. The condition of the premises at the date, time and place of
the occurrence should be fully documented;
(11) Preserve all available evidence at the scene of the occurrence and/or
accident local: (a) photographs; (b) measurements; (c) preserve all physical
evidence;
(12) All security reports and/or incident reports should be labeled as such and
identified as accident investigation and legal investigation. All documents
and the security report should be labeled "Confidential - Prepared in
Anticipation of Litigation" and submitted to legal; Such material also
can be labeled "protected by attorneys work product;"
(13) Establish a litigation contact person initially for communications
with the insurance carrier and subsequently for litigation counsel. Such a
person should be in charge of all of the security reports that were prepared in
anticipation of litigation;
(14) Adopt a procedure for mail emergency closures and/or partial or
segmental mall closures dealing with all matters of mall safety and security
such as fire, criminal activity, catastrophe and the like. Emergency
procedures should be reflected in all lease agreements and otherwise
deal with segmental closing of the mall in order to assure safety and/or
matters of public necessity are authorized;
(15) Security Survey: It is recommended that a security survey be
undertaken with respect to all matters of mall safety and security. It is
recommended that such a security survey be performed under the advice of
counsel and that once a security and safety program has been implemented that a
second security survey be performed as part of the regular maintenance and
safety review policies for the facility. The security and safety survey should
include all matters of primary risk inclusive of all existing conditions,
natural and artificial.
X. CONSIDERATION OF STATUTORY LIABILITY AND STANDARDS
In addition to common law standards which may impose liability, certain
statutory provisions exist which serve to impose strict liability in one form
or another on the owners and operators of malls, retail establishments and
commercial enterprises.
A. Liability of Landlords and Tenants Under CERCLA
In recent years, the development of a body of federal statutory law dealing
with environmental hazards and the imposition of liability for the existence of
these hazards, has imposed upon landlords and tenants an additional group of
liabilities that the parties cannot always avoid by contractual provisions or
the exercise of due care. Under the Federal Comprehensive Environmental
Response, Compensation and Liability Act of 1980 (CERCLA) it gives
the Environmental Protection Agency (EPA), the power to recover its costs in
cleaning up a hazardous waste site from, among others, the "owners and
operators" of the facility. This is also known as the Superfund Law and
as amended by the Superfund Amendment and Reauthorization Act of 1986
(SARA), both Federal and State Governments have authority to respond to
releases and threatened releases of hazardous substances and thereby protect
the public and environment.
The term "hazardous substances" is broadly defined under CERCLA and
accompanying regulations and include toxic pollutants, hazardous air pollutants
under the Federal Clean Air Act and any "eminently hazardous chemical substance
or mixture". Courts interpreting CERCLA have concluded that the statute allows
for the imposition of joint and several liability among all potentially
responsible parties (PRP). The Court's construing CERCLA held that parties
identified as responsible persons in CERCLA section 107(a), are strictly
liable for the release of a hazardous substance. Recent judicial decisions
have dealt with a range of factual situations evidencing broad application of
the statute for imposing upon landlords and tenants as "tenants and operators."
Liability under CERCLA is imposed upon both current owners and operators and
past owners and operators of facilities on which a release of hazardous
substance has taken place. Accordingly, an owner/operator of a commercial
facility, must constantly police all tenants in order to prevent the tenant
from causing any environmental impact on the property. Lease terms should
require that pre-lease and post-lease environmental audits of the property be
conducted and under the law an owner must exercise due care to prevent a tenant
from contaminating the property.
The bottom line for owners/operators of commercial facilities is to make
certain that the tenant is in full compliance with the law and that
indemnification provisions protect the owner/operator from liability.
- B. The Americans With Disability Act (ADA)
Title III of the ADA took effect on January 26, 1992, and prohibits
discrimination against individuals with disabilities in the "full and equal
enjoyment" of all public facilities and services. Places of public
accommodation includes places of lodging, convention centers, cultural
facilities, retail sales establishments, service establishments (such as
laundromats, banks and doctors' and lawyers' offices) and any business in which
the public is allowed access (presumably including insurance companies). It is
discriminatory under the ADA to fail to remove structural, architectural and
communication barriers in existing facilities where such removal is "readily
achievable, easily accomplished, and carried out with little difficulty or
expense. In determining whether removing a structural barrier is readily
achievable, such considerations as the nature and cost of the modification and
the size, financial resources, and type of business are pertinent. If the
removal of a barrier is not readily achievable, the goods or services must be
made available through alternative methods, where doing so is readily
achievable.
New facilities must be readily accessible and usable by individuals with
disabilities except where it is structurally impractical to do so. Regulations
have been issued by the Architectural and Transportation Barriers Compliance
Board which must be utilized prior to making any structural changes.
Title III of the ADA may be enforced by the Attorney General or by private
lawsuit. The Attorney General must investigate complaints and undertake
compliance reviews. Title 111's remedies can include ordering the alteration
of facilities to make them accessible, monetary damages to aggrieved persons
and civil penalties of up to $50,000.00 for a first violation and $100,000.00
for subsequent violations. This section of the ADA states that "the monetary
damages and other such relief as courts may grant" does not include punitive
damages.
C. Occupational Safety and Health Act (OSHA)
In 1970, Congress enacted the Williams-Steiger Occupational Safety and Health
Act of 1970. The stated policy of the Act is to assure, so far as possible,
every man and woman in the nation safe and healthful working conditions and to
preserve the nation's human resources. Thus, the purpose of OSHA is to
eliminate dangerous conditions in the work place, and to prevent the first
accident, and it has been said that avoidance of minor injuries, as well as
major ones, was intended to be within the purview of the statute. The Act
represents a decision to require safeguards for the health of employees even if
such measures substantially increase production costs. The Occupational Safety
and Health Act has been called the most revolutionary piece of labor
legislation since the National Labor Relations Act, and it has been hailed as a
new "bill of rights" for employees, and as for the most part a sound and
constructive law.
OSHA attempts to accomplish its broad objectives through many means, including
the stimulation of employers and employees to institute new, and to perfect
existing programs for providing safe and healthful working conditions,
providing that employers and employees have separate but dependent
responsibilities and rights with respect to achieving safe and healthful
working conditions; authorizing the Secretary of Labor to set mandatory
occupational standards; providing continuing occupational health and safety
research, including research into psychological factors involved; providing
training programs; providing an effective enforcement program; and by
encouraging the states to assume responsibility for occupational safety and
health to the greatest extent possible. It is thus clear that OSHA provides a
broad spectrum of powers for use by the Secretary of Labor in reducing exposure
to hazardous conditions in the workplace, and that cooperation among all levels
of government and the voluntary compliance of both employers and employees are
essential ingredients for success. As with any highly complex legislation,
untempered by the forge of judicial review, only time - and cases - will reveal
judicial reaction and philosophy relating to the statute as particular factual
settings arise. The reader is cautioned that the criminal and civil penalty
provisions of the Act are severe; that the time periods for contesting or
appealing the decisions of the effectuating agencies are very short; and that
the rules and regulations promulgated under OSHA are being frequently expanded,
deleted, or modified.
The Occupational Safety and Health Act of 1970 (OSHA) is extremely broad in
its coverage. Because of the broad definition of "employer" under the Act, it
has been estimated that the Act applies to more than five (5) million
businesses and about sixty (60) million employees, or about three-fourths of
the civilian labor force. The size of a business, for purposes of the
Occupational Safety and Health Act, is irrelevant, and the type of activity of
a business is similarly of no consequence in deciding whether an employer is
covered by the Act.
It has been held, however, that since Congress' intent was to protect working
men and women from hazards at their place of employment, a standard promulgated
pursuant to the Act cannot be extended to provide protection for pedestrians or
other non-employees. And OSHA does not apply where a worker is an independent
contractor and not an employee of the owner.
An employer may carry out its statutory duties through private arrangements
with third parties, but if it does so and those duties are neglected, it is up
to the employer to show why he cannot enforce the arrangements he has made, if
he cannot make this showing he must take the consequences and his further
remedy lies against the private party with whom he has contracted and whose
breach exposes the employer to liability.
Congress has defined "employer" for purposes of the Act to mean a person
engaged in a business affecting commerce who has employees, other than the
United States or any state or political subdivision of a state.
XI. CONCLUSION
One need only step into a courtroom anywhere in the State of Maryland or read
the newspaper in order to recognize that American society is litigious in
nature and the State of Maryland is no exception. The changing law of premises
liability is a wake-up call to owners and occupiers of property and retail
establishments. It is a business necessity to adopt a defense minded policy
with respect to the ownership and operation of any commercial facility, small
or large and to establish maintenance, safety and security policies predicated
upon the reasonable procedures founded upon common sense. Reasonably
safe premises are what the law requires, no more and no less and
nearly every premises liability case decision commences with the statement that
whatever the duty upon an owner/occupier, it is not an insurer. In Scott
vs. Watson, 278 Md 60, 359 A2d 548 (1976), a leading Maryland case in
premises liability, the Court stated:
- "Mere ownership of a building does not render the owner liable for
the injuries sustained by [tenants] since the [landlord] is not an
insurer of such person. Rather where a [landlord] leases separate
portions of a property to different tenants and reserves under his
control halls, stairways, and other portions of property used in common
by all tenants, he is only obliged to use reasonable diligence and
ordinary care to keep the portion retained under his control in a
reasonably safe condition."
However, as a consequence of the legal standards imposed on Owners/Operators
of malls and commercial enterprises and the duties placed upon them and by the
public perception, caused in part by the collateral development of strict
liability and other legal principles imposing strict liability, it is submitted
that the modern shopping mail/business facility, is, relatively speaking,
a quasi-insurer of people and property. The duties imposed on
owner/operators of malls and commercial enterprises are very arduous and the
standard is very high.
The modern day shopping mail/businesses facility is, relatively speaking, a
reasonably safe place to be. The problem of safety and the shopping mall is
not the safety of the public but the liability exposure to the owners
and operators of the facility. Most modern shopping malls are safe. That
which makes them unsafe or hazardous are people. In the final analysis, the
problem associated with the ownership and operation of a mall, retail
establishments and commercial enterprises is protecting the mall owner/operator
from people who are constantly attempting to impose liability on them when it
in most instances ought not to exist.
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JEFFREY R. SCHMIELER
LAW OFFICES OF
SAUNDERS & SCHMIELER |
Endnotes:
[1]Lamb v. Hopkins, 303 Md.
236, 492 A.2d 1297 (1985); Scott v. Watson, 278 Md. 160, 359 A.2d 548
(1976); Southland Corporation v. Griffith, 332 Md. 704, 633 A.2d 84
(1993).
[2]Southland Corporation v. Griffith, supra.
[3]The comments to section 314A of the Restatement clarify
the rule: Commend (d) states that the duty to give aid to one who is ill or
injured extends to cases where the illness or injury is due to natural causes,
to pure accident, to the acts of third persons, or to the negligence of the
Plaintiff himself.
[4]The use of the word factor refers to a special
relationship, contract, custom, industry practice, regulation, etc.
[5]Restatement of Torts 2d, section 291, comment g.
[6]The Restatement of Torts 2d section 344 provides that
a possessor of land who holds it open to the public for entry for his business
purposes is subject to liability to members of the public while they are upon
the land for such a purpose, for physical harm caused by the accidental,
negligent or intentional harmful acts of third persons or animals and by the
failure of the possession to exercise reasonable care to discover that such
acts are being done or are likely to be done, or give a warning adequate to
enable the visitors to avoid the harm, or otherwise to protect them against
it.
[7]James (Jay) Stanley Bias, Jr., is the brother of Len Bias,
who was the Maryland basketball player who died of a drug overdose in 1985.
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